Last updated: 2026
We stand behind Creator Lab and want you to be satisfied. Here's how refunds work.
Creator Lab subscriptions are generally non-refundable. We encourage you to explore the platform during your first month before committing to a longer subscription.
If you experience a technical issue that prevents access to the platform and we cannot resolve it within 48 hours, you may be eligible for a prorated refund. Contact us at support@creatorlab.com to discuss your situation.
If you believe you were charged in error or multiple times, contact us immediately and we will investigate and issue a refund if appropriate.
Email support@creatorlab.com with your account email and a description of the issue. We respond within 24 hours.